This is from a page from the official website (English) of the National Registration Department or Jabatan Pendaftaran Negara Malaysia...
It's enough to make you cringe!
1. I'm 17 year old, when should I change my identity card replacement?
A person whose had got first-time identity card namely during old 12 year, are required change again his identity card when have reached the age 18 year. If this change made within life time 18 - 25 year, no any penalty imposed.
2. I already 25 year old and still not have my own identity card. What shoul I do?
To them not yet own identity card although already aged more 16 year are advised to come to any nearby NRD to apply identity card past record. Applicant and promoter must showed up together to be interviewed, bringing with together following documents:- Applicant Born Certificate / AnakAngkat's Certificate / W's Form Or Applicant Enter Permit / Confirmation Form National Standard(if concerning) Promoter Identity Card
3. I a foreign citizens and have gotten permit of entry from Jabatan Immigration Malaysia. Whether I qualified to apply identity card? What is conditions for I apply identity card.
You qualified to apply identity card with permanent resident status(Red). Applications requirements is bringing with permit of entry and passport and copy both of them and application fee as many as RM 40.00. Applications can be made in NRD Putrajaya Headquarters and NRD Branches only.
4. Is there any payment am being imposed in case happened damage for chip in my identity card.
Chip damage who is not due to purposely destroyed, misuse and others within one year from the date of submission card is give replacement by free, and if card period has been held by the applicant exceeding one year, payment as many as RM 10.00 imposed.
5. How many payment am being imposed if I loss identity card?
Lost identity card would be charged follow loss number. Please see payment schedule.
6. How long MyKad's application period can be completed?
MyKad can be completed within 24 hours as applicant whose opted to take MyKad in NRD Putrajaya headquarters. For applicant opted to take MyKad in any NRD branches office in Peninsula of Malaysia, then MyKad would be completed within 10 working day while 30 working day for applicant opted to take MyKad in any NRD branches office in Sabah, a Sarawak or Labuan. MyKad's charter completed this only involve applications from Warganegara Malaysia and prayer not problematical only.
7. Could I change address without change my identity card?If I can how many rates imposed?
Yes. With payment RM2.00 and new address information would be updated inside chip. If you want change identity card one time, the charge is RM10.00 .
8. Is it NRD receive payment other than cash ?
Yes, NRD comply accept payment electronically namely via credit card, card debit and MEPS. However, there were limit minimum sum accept to payment via credit card there is as many as RM 50.0
And this is the website of a major Government department you know. Still believe that we can teach Malaysian children English on 45 minutes a week?
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